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The 2019 SEC Exams Focus on Cybersecurity (And You Should Too)

By Blog

(5 min read)

 

The SEC’s Office of Compliance Inspections and Examinations (OCIE) published its 2019 Examination Priorities in late 2018.

Threats from cybersecurity continue to alarm and frustrate businesses worldwide, with financial services being the industry with the greatest loss from fraud and cyber attacks.

In an effort to provide guidance to the industry, the SEC is increasing resources for cybersecurity monitoring, training, and awareness — including adding cybersecurity to their examination priorities.

Here are oft-repeated areas of focus:

Hardware Security

During his speech at the SIFMA Operations Conference in May 2019, OCIE Director Peter Driscoll stated that establishing procedures to secure mobile devices, servers, hard drivers, and laptops — even once deactivated and removed from service — is paramount.

Transparency and Reporting

Transparency in reporting is more important than ever. The SEC has issued severe enforcement actions against several companies that mishandled the reporting and disclosure of data breaches.

Expectations are changing, but at minimum, your security program should address specific cyber threats that are based on systems-wide assessments (like the CAT, discussed below). Incident response plans should include tiered responses based on the severity of the breach.

These incident response plans are expected to be regularly updated.

Privacy Rules

Even though compliance with Regulation S-P came into effect in 2001, OCIE exam teams have observed that some firms’ policies and procedures still do not 1) adequately cover standard security features such as encryption and password protection, 2) do not do enough to protect against unauthorized access, and 3) do not sufficiently address requirements for implementing secure configurations, especially in cloud storage.

A Risk Alert issued by the SEC in April 2019 goes into further detail about compliance issues associated with Regulation S-P.

Continued Focus on Never-Before-Examined Advisors

In addition to investment firms with multiple branch offices, the SEC is continuing previous efforts for a regulatory examination of registered financial and investment advisors and firms that are newly licensed, and have never before been through a regulatory examination.

The focus will be on agents and firms that are three years old and younger, and have not been assessed.

These examinations will be conducted, as others, by OCIE. Their stated focus will be on issues that directly impact investors, and include management of client assets, portfolio management, compliance programs, filings and disclosures, and other priority issues, including cybersecurity.

Industry-wide chinks in the armor

Cybersecurity experts describe several areas of particular concern:

  • Networking or global connections
  • Network data storage, which is also global
  • Internal threats
  • End-user devices as entry into networks, such as personal computers
  • Risks inherent in third-party vendors and contractors.

All of these areas of critical market infrastructure represent an even stronger need for continuous monitoring, risk assessment, and process improvement.

Stay on Top of Changing Cybersecurity Regulation

Earlier this week, the SEC announced Kevin Zerrusen as Senior Advisor to the Chairman for Cybersecurity Policy. A 30-year veteran of the CIA where he was responsible for running the agency’s cyber center, Zerrusen will “coordinate efforts across the agency to address cybersecurity policy, engage with external stakeholders, and help enhance the SEC’s mechanisms for assessing cyber-related risks.”

As the SEC and other regulators continue to take a strong role in cybersecurity, we can expect regulations to keep changing in order to keep pace with evolving cyber threats.

READ ARTICLE: How Ascent Simplifies Regulatory Change Management with Automation

 

Are You a CAT Person?

The Cybersecurity Awareness Tool, or CAT, was developed by the FFIEC (Federal Financial Institutions Examination Council). This tool is a top-down assessment program that is designed to be used sequentially, with areas of risk identified and corrected before the next round of assessments. It assesses overall cybersecurity preparedness and also identifies specific risks within and without, as well as issues such as proper governance and accountability.

While there is no obligation or requirement to use the CAT to assess cybersecurity preparedness, the SEC is going to use the CAT questions and format as part of the examination process.

Rise Above with Ascent

Ascent uses market-leading AI to pinpoint the cyber regulations that your firm is expected to comply with, saving Risk and Compliance hundreds if not thousands of hours in manually researching and analyzing regulation. By offloading these tedious and highly manual tasks to Ascent, our customers are able to spend their valuable time and effort on the critically human work of developing and implementing compliance policy across the business.

LEARN MORE: How Ascent Works

 

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Fighting Fires: When You Should Consider a Consultant or Attorney

By Blog

When it comes to risk, most of us would rather be fire marshals than firefighters; that is, battling a raging inferno is far less preferable to taking smart, precautionary measures that would have prevented that inferno in the first place.

Modern tools like Ascent are all about marshaling – providing Risk and Compliance with targeted regulatory intelligence so that they never miss an important regulatory update. Shoring up your compliance program with great technology significantly reduces your need for costly outside counsel.

However.

If you’re in a situation where the house is already aflame (or you suspect it might be soon), then a consultant or attorney could prove necessary.

 

Risky Exams Require Rehearsals

If you were an actor or musician, you wouldn’t dare to go on stage without a rehearsal. In the same vein, you shouldn’t face a regulatory exam without a dry-run if you have any doubts whatsoever about how it might go.

You can conduct a competent practice exam yourself by studying the annual release from your regulator detailing its exam priorities, and then going through the exercise of a “self-audit.” However, just gearing up for that exercise can consume a lot of time and resources, and limits the number of eyes digging into your program.

Of the consultants who specialize in conducting mock exams, many are former regulators and are therefore experts at identifying gaps in your program with a regulator’s eye.

It may seem like extra work and added expense on the front-end, but it could save 5, 6 or even 7-digit fines, making you the hero when you have clean exam results.

Legal High-Wire Acts

When the DOJ, FBI, or a specialized investigation arm of a regulator like the SEC signals it wants to investigate your business, it’s time to call an experienced attorney with deep experience in dealing with regulatory and/or criminal enforcement actions.

An attorney can protect your business by being your front-line interface with the government, conducting a confidential internal review of your business to identify and address areas of concern.

Be aware of the distinction between hiring an attorney to represent your firm’s interests and hiring an attorney to represent someone individually. For example, if one of your employees is the target of an investigation where he/she knowingly violated firm policy for financial gain, you may need to advise that particular employee to retain separate counsel if your firm is not willing to tie its fate to that individual’s actions.

Your attorney can help guide you in making these decisions so you don’t get looped in with your employees’ intentional wrongdoings.  

Anticipatory Damage Control

Let’s say you know your firm has had a compliance lapse since its last regulatory exam. Say, too, you’re aware the regulator has investigated or levied significant fines against peer firms for similar violations, and you have a hunch you’re next in line.

If you see a large fine barreling down the tracks toward your firm, then retaining a consultant or attorney ahead of time may help to soften the blow. Depending on the circumstances, you may be able to do damage control by taking remedial measures ahead of time by self-reporting the violation and engaging in open conversations with regulators to actively work with them on your firm’s and/or industry practices that caused said violation(s).  

A consultant or attorney can help you choose and execute the appropriate strategy. The important thing is to not try and brush a known violation under the rug, in the hopes that examiners will miss it. As they say, the cover-up is always worse than the crime.

Shore up with Ascent

The three scenarios above are ones in which you might seek help dealing with what you anticipate could be serious issues at your firm. But what if you could summon help far earlier, before problems arise, so that you never again have to worry about the outcome of a regulatory exam in the first place?

Ascent eases the burden of keeping up with regulatory change by generating obligations and rule changes that matter to your firm. Ascent also automatically generates a detailed audit trail of every activity in the platform so that you can confidently prove compliance and transparency to examiners.

As the industry leader in developing AI-driven compliance automation software, Ascent makes uncertainty about regulatory applicability and obligations a thing of the past.

 

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Ascent helps financial services firms identify their regulatory obligations and keep them updated as rules change. Our targeted regulatory intelligence helps you avoid fines and reduce while, while lowering your overall cost to comply. Learn more.

What The Tech? Natural Language Processing Demystified

By Blog

Thanks to NLP, computers are helping us solve the biggest challenges in regulatory compliance through their ability to scan, group, structure, and analyze massive amounts of data quickly and efficiently.

When you were very young, your first words may have been “mama” or “dada.” In school, you grew your vocabulary and learned how words relate to each other (what to say). Then you learned grammar (how to say things). Eventually you developed a mastery over the nuances of language that enable you to understand and communicate complex ideas.

For many reasons, we want computers to understand natural human language.

Natural language processing (NLP), then, is the discipline of computer science that deals with teaching computers to understand natural human language — to grasp its peculiarities, interpret what we mean when we’re being vague, understand a range of human voices, and to recognize, group, and structure words and phrases by using context clues, like humans would.

When you ask Alexa in the morning whether it’s going to rain, “her” ability to comprehend and respond is a product of NLP.

When Google autofills your search query (sometimes with hilarious results), that’s a product of NLP.

Ever send a voice text message in the car? That’s NLP too.

Not surprisingly, the use of creative language to describe unexpected relationships, such as metaphors, is tough to parse. Sarcasm and irony are things most teenagers around the world have mastered, but not computers. Humor remains difficult to understand and interpret, especially across cultures, but the work continues, and progress is being made.

Computers are learning to understand abstract relationships and interpret evolving language. Gmail can predict with impressive intuitiveness what the end of your sentence will be as you’re typing it. Programs can detect the sentiment of Yelp reviews. New mobile apps can transcribe speech to text (and distinguish between different voices). At this moment, data scientists somewhere are probably trying to code an explanation for why love is like a red, red rose, and someone is no doubt teaching a computer program how to tell a joke.

However, the true value of using computers for language-related needs lies in their ability to process much more data much faster than a human ever could.

Thanks to NLP, computers are helping us solve the biggest challenges in regulatory compliance through their ability to scan, group, structure, and analyze massive amounts of data quickly and efficiently.

Let’s say we wanted to read and review regulation related to benchmarking in a specific region over the last 25 years. Even the most diligent and ambitious law intern may find her eyes glazed over by the hundredth page. Thing is, this job doesn’t need a human brain to read all those published regulations, looking for the word “education” and the name of a country.

Instead, a computer program can be tasked with finding the instances that contain a specific set of terms in relationship to each other, and noting those for further analysis. That’s where the human can take over and do what he or she does best — the critical thinking needed to reach a conclusion about the data.

When it comes to regulatory compliance, the pace, scale, and complexity of change is daunting.

Global financial regulation is a global, interconnected beast, and those in the field who are tasked with roping and taming this bucking bronco are not infrequently dragged through the dirt by their chaps. Just reading and studying regulatory text may take an entire team or an army of lawyers, and many times the one question leadership wants answered is simply, “Tell me what we need to comply with, and when.”

That’s why we use technologies like NLP to rapidly analyze millions of lines of text so that people don’t have to.

Combined with other AI technologies like machine learning, NLP helps us understand each customer’s specific business requirements and then map the proper regulatory obligations to that customer. Armed with this technology, risk and compliance officers know their exact regulatory obligations and which rule changes apply to their business, without the hours of researching online, reading, and analyzing.

 

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Ascent helps financial services firms identify their regulatory obligations and keep them updated as rules change. Our targeted regulatory intelligence helps you avoid fines and reduce risk, while lowering your overall cost to comply. Learn more.

The Magic Mix of Tech, People, and Culture — What Makes Ascent an Exciting Place to Work

By Blog, Culture, Tech

Those who are passionate about using technology to solve serious problems for both businesses and consumers alike will find here an environment of continual growth, expanding of boundaries, and optimism for the future that we all get to have a hand in building.

By Arbela Takhsh, Chief Operating Officer

From the moment I first learned of Ascent, I had an inkling that this young company was building something unique. However, it wasn’t until a casual conversation over coffee with Ascent’s Founder and CEO Brian Clark that I fully appreciated its potential to radically transform the market.

I’m no stranger to technological innovation. From my decades spent building and scaling tech products at companies like Motorola, Google, Comcast, and Gogo, I know that achieving the right balance of market need, technological capability, talent, and culture to successfully bring a product to market is incredibly difficult — and rare. 

By the time we’d finished our coffee, I knew I wanted to join Ascent on their mission to leverage cutting-edge technology to build a world that’s not constricted, but empowered by the rule of law.

As Brian — a former Chief Compliance Officer and “recovering lawyer” (as he likes to say) — talked me through the company’s vision, the technology they were building, and the powerhouse team he’d assembled, a realization began to crystallize — these folks were on to something special. By the time we’d finished our coffee, I knew I wanted to join Ascent on their mission to leverage cutting-edge technology to build a world that’s not constricted, but empowered by the rule of law.

I have been in the tech industry my entire career, and my enthusiasm to join the Ascent team was due in large part to their work with emergent technologies. We see that terms like “natural language processing”, “machine learning”, and “artificial intelligence” are everywhere and largely used as buzzwords. 

Ascent however is continuing to make a real and significant technology investment, building a highly innovative data architecture and data engineering platform, a very unique data processing pipeline, and customer applications using cutting-edge technologies and languages. Our mission is to deliver knowledge powered by our expertise in artificial intelligence, technology, and the domain of regulatory compliance.

Our team is building what we call Regulation AI from the ground up. This innovation in regulatory technology allows us to automate the most challenging aspects of compliance work in a way that’s more intelligent, more actionable, and more transformative than what was deemed possible even a few years ago. Ascent isn’t just another SaaS platform; it’s a unique and fundamentally new approach to producing knowledge that goes far beyond mining data for insights and wrapping it up in a user-friendly interface. The application of this technology in the multi-billion dollar compliance industry is groundbreaking and has the potential for delivering massive value to the world of financial services and beyond. 

Most engineers and other technical people I’ve met thrive on the opportunity to not only work with exciting technologies, but to actively shape the world with them. That’s the opportunity that awaits at Ascent.

Most engineers and other technical people I’ve met thrive on the opportunity to not only work with exciting technologies, but to actively shape the world with them. That’s the opportunity that awaits at Ascent. Those who are passionate about using technology to solve serious problems for both businesses and consumers alike will find here an environment of continual growth, expanding of boundaries, and optimism for the future that we all get to have a hand in building. 

I mentioned earlier that success comes not from a great idea, but in the magical amalgamation of technology, people, and culture. It’s not enough that Ascent is building an amazing product; culture plays a crucial role in our ability to deliver and scale. Our core values of Integrity, Cooperation, Persistence, Customer Obsession, and Innovation are integral to how we show up each and every day. Our values work naturally toward a strong company culture that builds enthusiasm among our team.

I believe everything starts and ends with creating real value for our customers. I strongly promote customer-focused strategies, operating cadence, and performance indicators that measure success in the eyes of those actually using our product.

As the person responsible for driving technological and operational excellence here at Ascent, I believe everything starts and ends with creating real value for our customers. I strongly promote customer-focused strategies, operating cadence, and performance indicators that measure success in the eyes of those actually using our product. This deep commitment to the customer is reflected in all that we do and furthermore, it’s how we generate sustainable business value and drive operational scale while building a strong culture driven by our values.

As the inventors of Regulation AI, we thrive on creating solutions that will help businesses grow unencumbered by complex regulation without compromising consumer protection. 

It’s been said that necessity is the mother of invention, and every team member at Ascent understands how necessary this technology is to the future of financial services. As the inventors of Regulation AI, we thrive on creating solutions that will help businesses grow unencumbered by complex regulation without compromising consumer protection. 

For many, the opportunity to shape the technology of the future indicates a cool job opportunity. Expanding that opportunity into the ability to provide transformative solutions that span the globe? That’s career-altering. 

With customers from global financial institutions around the world, we’re on the fast path to major market impact. Now, we’re on a mission to build the best team in the world.

Interested in joining us? Check out our open roles below. 

Careers

 

Solution Highlight: How Ascent Automates Regulatory Change Management

By Blog

Ascent for Regulatory Change Management

Ascent offers targeted regulatory knowledge — in other words, the obligations that are relevant for your firm, broken down in granular detail so you know exactly what you need to do to stay in compliance.

READ MORE: What are granular regulatory obligations and why are they important?


While there are many ways that financial institutions can leverage Ascent’s knowledge to improve their compliance operations, one of the most important and common use cases is regulatory change management. Below is an overview of Ascent’s capabilities that allow you to easily surface relevant rule changes and determine how they impact your firm. 

READ MORE: A tech-based approach to Regulatory Change Management


Regulatory Change Feed

Ascent’s regulatory change feed surfaces rule additions or amendments that are relevant to your firm. 

screenshot of Ascent's Regulatory Change Feed

Clicking on any of the document titles leads you to the full PDF of the document, which you can share with colleagues or download. Ascent’s disposition feature allows you to mark documents as in need of review by colleagues.

Screenshot of Ascent Rule Change Documents

Rule Compare

Ascent provides a side-by-side comparison of the current and previous version of the rule with the differences redlined. Easily scan the rule text and see what has changed.

Screenshot Ascent Rule Compare

Impacted Obligations

With every rule change, Ascent indicates the impact to your obligations register, showing whether you have new obligations, deleted obligations, or changed obligations due to the change.

Screenshot of Ascent Impact Analysis

Drill into the details of how your obligations have changed. Every obligation is presented at its most granular level, meaning the individual action that your firm must take (or refrain from taking) in order to be compliant. Each obligation is accompanied by crucial data such as the rule number it came from (giving you utmost transparency and traceability) and the effective date. 

Screenshot of Ascent Obligation

Narrowing your regulatory universe

Ascent provides the most relevant information at every step of the change management process, ensuring you know exactly how rule amendments impact your business. 

  • Provides all regulatory documents that include rule changes relevant to your firm
  • Synthesizes those documents into rules and shows you how the rule itself has changed
  • Synthesizes the rules into obligations targeted to your firm

 

Interesting in learning more about how Ascent can help you manage regulatory change more effectively? Contact us to schedule a demo or talk to a sales team member.

How Your Peers in Financial Services are Tackling 3 Big Compliance Issues

By Blog

(7 min read)

As a leader of a critical business function, you’re always curious to find out how your peer firms are faring in the current environment.

That’s not just your competitive drive talking. Learning about the issues your peers face helps to benchmark your own performance and priorities.  

Below are three hot button issues that many companies in the financial services industry are facing:

1) Increasing Regulation: More Firms Turn to RegTech Rather Than Add Headcount

As any business operating in finserv knows, the regulatory burden has exploded since 2008. There are more rules than ever, imposing more obligations than ever, and changing more frequently than ever. A massive increase in the cost of compliance has accompanied that growth, to the profitability-driven frustration of firms industry-wide.

How are your peers handling regulatory growth?

By and large, they’re either reprioritizing compliance above other, potentially more profitable activities, or wisely investing in compliance infrastructure on the front-end, that will save them gobs of time and money on the back-end.

Most generally prefer investment over taking scarce resources away from profit-making activities, provided the investment generates measurable returns.

Unfortunately, hiring extra compliance staff and/or outside consultants and attorneys often feels like sunken cost rather than a strategic expenditure. Extra bodies do not reduce the regulatory load. They just make it easier to lift for a while, but in the meantime bleed the additional salaries out of their profitability.

In contrast, other peer firms have invested in RegTech solutions with an eye to counteracting regulatory complexity.

Instead of throwing more humans at the problem, these firms have opted to leverage technology to take over some of the more time-intensive and error-prone compliance tasks from existing employees.

RegTech offers the promise of streamlining compliance tasks by reading, parsing, and summarizing millions of pages of regulatory text, thereby unleashing existing human capital for more productive tasks.

2) Data Privacy and Security Concerns Lead to Compliance “Overkill”

It’s not just you — your peers also stay awake nights worrying about data privacy and security, as nobody wants to be next on the list of notable data breaches alongside companies like Experian, Facebook, or Starwood Hotels.

As technology fundamentally alters how financial markets operate, firms must confront growing risks of digital security lapses, malicious intrusions, and data theft, to name just a few “cyber” nightmares.

Unfortunately, the default regulatory response to evolving threats is to issue more regulations, many of which overreach or inflict collateral costs greater than the harm regulators seek to prevent.

Your peers, in turn, have their own default response to data privacy and security rules.

First, quite sensibly, they hire experts who understand the digital challenges their firms face and who have a view to addressing those challenges cost-effectively.

This typically entails developing rock-solid procedures and digital controls detailing the who/what/when/where/why/how of ensuring data privacy and responding to data breaches.

Of course, that’s only half the battle. It’s also crucial to match up the technical task of maintaining data privacy and security with the latest regulations.

To that end, firms industry-wide try to stay current on the very latest regulations and rulemakings so as to anticipate how regulators will respond to the choices they make for protecting client data.

Rather than navigate multiple rule sets in various jurisdictions, some of your peers opt to embrace a firm-wide compliance program that meets the most stringent standards available, such as GDPR, even if little or none of their business transacts in jurisdictions where those standards apply.

Still, your peers share your gut sense that something’s amiss when “going overboard” is the most efficient and effective strategy for data privacy and security compliance.

We share that intuition, which is why at Ascent we’re hard at work developing solutions that analyze and systematize regulatory obligations so as to make it possible for your firm to take advantage of the regulations applicable where you actually do business, instead of laboring under stricter regulations than necessary.

3) Know Your Customer (KYC) Point Solutions Help Deter Bad Actors

Anti-money laundering (AML) and anti-bribery statutes have made KYC part of the financial industry’s primary lexicon.

As capital flows become ever-more global and intertwined, firms run a growing risk of falling prey to bad actors seeking to exploit lax KYC practices. Fortunately, this is an area in which RegTech innovations that specialize exclusively in KYC solutions have truly shined.

Today, there are multiple, high-quality KYC vendors drawing on massive databases of information to explore and uncover beneficial owners, suspect transaction histories, and opaque ownership structures.

Nevertheless, it’s important to pick KYC vendors carefully. Your peer firms stay current with emerging “best practices” and AML trends in their respective market niches, to ensure they have the best compliance vendor for their needs.

When in doubt, they can always consider it a safe bet to ask their relevant regulator for a recommendation.

For example, FINRA recommends Business Information Group for background checks of member firm employees in NTM 15-05, which could also double as a great piece of your KYC process.  

Ascent supports KYC compliance programs by making it easy for those vendors and their clients (that is, you!) to stay on top of the latest KYC obligations in multiple jurisdictions, which is a critical part of choosing the best fit for your KYC solutions.

By automating and streamlining the task of staying current on changes to KYC rules, we help to make sure not just that firms avoid onboarding suspect accounts, but also that even if a bad actor slips through the net, firms can demonstrate to investigators that it happened despite their total compliance with applicable regulations, rather than because of a total compliance failure.

 

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How Financial Services Firms are Bettering Their Business with AI

By Blog

“The relationship between human intelligence and artificial intelligence will necessarily be one of symbiosis. The challenge and potential of exploring this co-evolutionary future is the biggest story of the next century and one in which a closeness in development velocity is a necessity.” —Bryan Johnson

Artificial intelligence has made waves in its emergence into mainstream business.

Not only do consumers stand to benefit from personalized service and expedited assistance; financial services firms big and small have been learning the ropes and working to implement AI in a way that benefits them, too.

With so much emphasis on topics like data security and compliance, many financial professionals find themselves worrying more about back-end work and less about customers.

AI can help automate the more mundane, repetitive aspects of the job and make day-to-day work easier and more fulfilling.

Below, we’ll explore some of the more notable ways that financial services firms are leveraging AI in today’s market. From virtual personal assistants to predictive analytics, artificial intelligence is spurring massive changes in the way the financial sector operates.

1. Customer Service and Virtual Assistants

AI technology has afforded us the capability to create our own on-demand personal assistants and customer service representatives.

Financial services firms can implement chatbot services on their websites to help clients navigate site pages, answer tough questions, and set up appointments. This offers clients a more personalized, live experience and helps cut down on busy-work.

Bank of America’s company chatbot, known as Erica, offers clients financial guidance over text message and by voice. Because Erica is available 24/7, customers can get help with anything from transactions to account services around the clock.

This means that Bank of America doesn’t have to hire additional employees to answer basic questions and current staff are freed up to handle more complex problems.

Furthermore, firms like Capital One have made strides to increase diversity and inclusion by prioritizing ethical AI and working to create algorithms without the racial biases and blind spots that inadvertently come along with human-engineered technologies.

Digital personal assistants built from AI technology can also help speed up the workday and improve employee productivity.

Financial professionals are treated to unparalleled levels of convenience when they elect to rely on digital personal assistants to help get through daily minutiae, such as scheduling reminders, voice-dictating messages to clients, and more.

2. Large Datasets: Analysis to Insights

Professionals across a host of industries have always collected data, but they haven’t always been able to analyze and leverage that data usefully.

Banks and other financial services firms especially collect massive quantities of data from their customers.

Whether it’s personal information like social security numbers and credit scores or numbers-based data like account balances, there’s a lot of data.

Leveraging AI makes protecting, analyzing, and using this data infinitely easier than it’s ever been before.

What would once comprise scores of meaningless information can now be transformed, thanks to AI technology, into actionable insight. AI can be used to analyze data sets, make predictions about clients and finances, and conduct better business.

Tailored mobile banking apps, for example, can collect and analyze user data in order to improve and personalize the user experience.

AI can also handle much of the grunt work behind creating customized investment and spending plans. Tasks like budgeting and personalizing financial advice become far simpler when you have AI to perform calculations and present the necessary information.

3. Improved Risk Assessment

Risk assessment is a critical factor of any financial firm.

Firms run the risk of making choices that are detrimental when they rely solely on human instinct and questionable data to make decisions.

Firms around the world constantly contend with lost funds due to human error and slow work speeds; automation in these areas serves to keep business running and ensure a firm’s funds are protected.

A client’s ability to make payments on a loan, for example, is a summation of far more than just their credit score and basic financial history but understanding the interplay of all these factors with the human mind alone is nearly impossible.

AI can look at a wealth of factors that may influence an individual’s ability to pay back a loan or meet financial goals. Loan repayment habits, spending habits, current assets, and countless other facets of a client’s financial wellbeing can be analyzed and turned into valuable insights.

Firms around the world constantly contend with lost funds due to human error and slow work speeds; automation in these areas serves to keep business running and ensure a firm’s funds are protected.

4. Streamlined Regulatory and Compliance Humdrum

AI is poised to take over a majority of the compliance-based tasks that risk and compliance professionals have to deal with on a daily basis.

This technology has the power to free up employees for client-facing work and other important duties and ensure that your firm remains compliant with regulations.

Ascent, for example, uses AI to map a financial firm’s specific regulatory obligations and ongoing rule changes, generating the knowledge that is traditionally done manually by regulatory analysts and risk/compliance teams.

By augmenting their existing resources with Ascent, financial firms enable and empower their people to accelerate their regulatory change and end-to-end obligations management processes.

ING and Commbank recently saved thousands of hours of human effort in identifying their regulatory obligations by using Ascent.

5. Fraud Detection and Cybersecurity

Through the use of machine learning techniques, AI systems can be trained to monitor for and detect irregular financial behaviors.

Real-time analytical capabilities and immense improvement in predictive accuracy have essentially created accessible virtual security guards.

Whether these behaviors have to do with transactions and purchases, client history, or other financial acts, AI can flag potentially problematic instances so that firms know who and what to review and why.

AI applications can scan through enormous amounts of data and access a deeper knowledge of historical trends than even the most seasoned financial pro — and that gives AI the upper hand when it comes to pinpointing fraud.

AI also plays a critical role in protecting data concerning both a firm and its clients.

With cyber-crimes on the rise, having the added layer of protection that artificial intelligence offers can be a significant weight off of any firm’s shoulders.

Real-time analytical capabilities and immense improvement in predictive accuracy have essentially created accessible virtual security guards.

Citibank is already leveraging AI and machine learning technology to help put a stop to criminal activities and keep a close eye on potential threats to customers. They’ve invested more than $11 million in the launch of a new personal finance app and adopted new anti-money laundering structures to keep their customers safe.

 

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Ascent Selected by GFIN (Global Financial Innovation Network) for Regulatory Cross-Border Pilot

By Blog

“In an age where the pendulum of regulatory change swings with increasing velocity, this collaboration will support business growth and consumer surplus while upholding the rule of law, and we are thrilled to lead the way.” —Brian Clark, Founder and CEO, Ascent

Ascent was one of eight firms selected by the Global Financial Innovation Network (GFIN) to move forward in the testing plan phase of a cross-border pilot. GFIN is a group of 35 international organizations, which serves as a network of regulators to knowledge-share and collaborate on bringing RegTech innovations to bear.

In response to GFIN members showing widespread support for an environment that allows firms to gain real-time insight into how new products or services might operate across jurisdictions, the forum invited FinTech and RegTech providers around the world to apply for a cross-border testing pilot.

Ascent’s Regulation AI rapidly identifies and maps a financial firm’s specific regulatory obligations and ongoing rule changes, generating the knowledge that is traditionally done manually by regulatory analysts and risk/compliance teams. Within the goals of the GFIN pilot, Ascent will use this same technology to analyze the similarities and differences of a firm’s obligations across jurisdictions. Because the outputs are specific to each firm, customers are able to easily access and understand the obligations that apply to their business.

“We are honored to be selected by GFIN for this project and recognize the immense potential in collaborating directly with regulators in order to solve a significant problem faced by financial service firms everywhere,” said Brian Clark, Ascent CEO. “Together we can make it easier for these firms to understand their regulatory obligations in different jurisdictions. The value of this extends to the entire market: firms can operate more efficiently and reduce costs while consumers are better protected. In an age where the pendulum of regulatory change swings with increasing velocity, this collaboration will support business growth and consumer surplus while upholding the rule of law, and we are thrilled to lead the way.”

As one of the eight selected firms, Ascent will move forward in developing testing plans with the following GFIN members: Australian Securities & Investments Commission (ASIC), Autorité des marchés financiers (AMF Québec), Dubai Financial Services Authority (DFSA), Financial Conduct Authority (FCA), Hong Kong Monetary Authority (HKMA), and Ontario Securities Commission (OSC)

In December 2018, Ascent announced a formal collaboration with the FCA to componentize the FCA Handbook, a project which is ongoing. Ascent is also a member of multiple international RegTech associations — including London-based organizations RegTech Associates and RegTech Analyst, as well as RegTech Association based in Australia — which gather financial firms, providers, and regulators to work together in bringing innovative RegTech solutions to market.

 

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Ascent helps financial services firms identify their regulatory obligations and keep them updated as rules change. Our targeted regulatory intelligence helps you avoid fines and reduce risk, while lowering your overall cost to comply. Learn more.

Exam Time? Tips from a Former Regulator on How To Prepare

By Blog

(8 min read)

It doesn’t matter if you hear it from a doctor, a teacher, or a financial regulator, the word “exam” is rarely something to look forward to. Whatever the topic, it means some part of you, your work, or your business is about to face careful scrutiny.

Exams are a fact of life in financial services, but preparation can reduce much of the pain. When regulators come calling, it’s best to have a good sense of what they’ll want to look at and how you plan to respond.

Exams Are All About Risk

Financial regulations exist, by and large, to reign-in risk, as it relates to investors, issuers, market stability/fairness, and other stakeholders. It’s no wonder, then, that a regulatory exam from FINRA, the SEC, or some other industry watchdog, tends to focus on risk.

Broadly speaking, regulators usually want to know how your firm takes risks, where your firm allocates risks, and whether your firm creates risks.

In other words, are you acting as an honest broker, a careful fiduciary, and a responsible market participant?

Of course, your response to those questions is “yes, yes, and yes,” so how can you anticipate where regulators will, specifically, focus their attention?

Here are some reliable indicators:

How You Make Most of Your Money

An examiner is likely to want to explore the most lucrative practice or product line in your business. This is just old hat for regulators.

Outsized revenue (or losses) can signal outsized risk-taking with client money.

Similarly, if you have a high-volume line of business generating a disproportionate share of revenue, regardless of the risk to which it puts individual clients, you can be sure regulators will want to take a look at it.

Lax record-keeping and other risky, corner-cutting practices can many times make regular bedfellows with high-volume business lines.

So, take extra time now to make sure everything is ship-shape as it relates to these.

Trending Topics

Hot topics in financial regulation follow cycles roughly correlated to social and political trends.

Regulatory priorities evolve with changes in administrations, market developments and crises, and even individual regulators’ personal agendas. There’s no reason for your firm to get blindsided by changing priorities, however.

Most regulators give clear signals of where they expect to focus their attention in exams, both through messaging from regulatory leaders in speeches and op-eds, and directly through advisories posted to their websites.

For example, here are the 2019 exam priorities published by FINRA and the SEC. Read them and come up with a proactive game plan for how your firm will address each hot-button topic area.

Prior Period Challenges

If your firm faced regulatory discipline in prior periods, then you can be confident a regulatory exam will revisit the same areas to see if the previous deficiencies have been fixed, which you’d think is common sense, but you’d be surprised how many times this can slip through the cracks. Regulators want to rule out the possibility that past violations reflect an endemic flaw in your business practices.

They do so by looking for evidence that you’ve taken appropriate steps to avoid similar violations.

Make a regular, periodic practice now of reviewing old violations, remedial measures you took at the time, and where those efforts stand today.

You can gain significant credibility with examiners by speaking fluently and confidently about past violations, lessons learned, and firm-wide improvements.  

In many cases, even though it may be tough to swallow your pride, thanking your examiners for identifying the previous violations and stating that it was able to help you strengthen your compliance program may even help you build rapport and give you ethical credibility with them.

Conversely, you will lose credibility if you (even inadvertently) signal to examiners you consider past discipline to have been unwarranted, they are “no big deal”, or that you blatantly disagree with them (so make sure not to do this!).

Anything That Escaped Scrutiny Last Time and Has Changed

Reflect back on your last regulatory exam and identify the practices or business lines that did not get attention or did not exist back then.

As a rule of thumb, if any of those practices or lines have changed significantly in the interim in terms of their revenue generation or risk profile, then examiners will likely want to look at them.

This applies to business shifts in either “direction”; i.e., take an objective look at facets of your business that materially succeeded, as well as those that woefully failed, since your last exam.

Be prepared to explain those shifts, including any significant costs that drove you away from a practice or line, any efficiencies or opportunities that attracted you to another, and (most importantly) any regulatory issues you recognized and addressed involving them.

Explore Enforcement and Rulemaking Efforts

Sometimes the enforcement efforts and rulemakings a regulator engages in speak even louder than annual regulatory guidance on exam priorities.

Stay current on peers who have been named in disciplinary actions by your examining regulator, and read carefully as to why, as if you have a similarly deficient process, it may be your chance to be ahead of the curve and fix the problem before the regulators arrive.

This can be done by reading press releases and enforcement filings on regulators’ websites (Ascent curates a proprietary library of these types of documents, across all regulators for you automatically, which helps save time rather than scouring through several regulatory websites).

Likewise, treat rulemakings as a leading indicator of what regulators will start caring about next.

Anticipated future rules may even influence examiners in deciding what to dig into on a visit to your firm, so be sure to stay on top of these as well.

If you are like most other compliance officers, you probably don’t have a ton of time to set aside to read a whole proposed rule.  

Ascent’s targeted delivery of rule updates, tailored to your business in real-time, can help focus you in on the potential areas of examiners’ interest that apply to the business you transact, saving you tons of time on both the front and back ends.

Face Exams with Confidence

Ascent streamlines regulatory compliance by giving financial services firms clear and timely visibility into their specific regulatory obligations.

Our powerful Regulation AI maps regulatory text to your specific business, offering you real-time insight into the steps you need to take to stay in compliance, as well as an audit trail of every activity completed so you can easily show evidence of your end-to-end compliance.

With Ascent’s help, you can feel confident when your exams come around, knowing you’ve taken the appropriate steps to keep your business violation-free.

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A Rapid Fire Review: The Evolution of Personal Liability

By Blog

These are the realities of personal liability and compliance in the financial sector: 


>>
75 percent of CCOs are concerned about their own personal liability or that of their CEOs. (DLA Piper)

>> Between 2018 and 2019, global regulators levied a near record $10 billion worth of fines against banks. By summer 2020, these same regulators had already issued $5.6 billion in fines against financial institutions. (Fernergo)

>> And yet, 57 percent of senior-level executives rank “risk and compliance” as one of the top two risk categories they feel least prepared to address.

These stats are not without cause. Over the years, personal liability and regulatory fines have taken a foothold within the industry as bad actors have violated a range of institutional rules and guidelines.

Corporate misdeeds have long had a tendency to stoke the fires of popular resentment against business leaders. Yet, in the century following the industrial revolution, policymakers failed to hold corporate executives’ feet to the fire for their wrongdoing despite the public’s blood-lust. 

Instead, criminal prosecutors and regulatory enforcement agencies pursued corporations, leaving the job of disciplining (or not disciplining) C-suite executives to their corporate boards.

Today tells a different story. Banking and financial services executives – especially Chief Compliance Officers (CCOs) – face a shifting and unpredictable morass of statutory and regulatory guidelines that threaten personal liability for illegal acts. It can be difficult, and not to mention nerve-wracking, to predict what the norm will be tomorrow. 

READ ARTICLE: The State of the Industry


But to understand the ins and outs of personal liability, it is important to understand its history.

Here is a rapid fire review of the evolution of policymaking around personal responsibility, from the laissez-faire attitudes about executive culpability that dominated most of the 80s and 90s to the more severe policies that loom over executive conduct today.

Here’s a brief timeline:

 

1980s

Savings and Loan Crisis Exposes the Underbelly of Deregulation

The election of President Ronald Reagan in 1980 ushered in an era of deregulation in financial services.

Legislation passed during this wave of anti-regulatory fervor transformed the historically conservative Savings and Loan (S&L) business in particular; it simultaneously expanded institutional lending authority while easing loan-to-value requirements and reducing regulatory oversight.

The ostensible purpose of deregulating S&Ls was to help them attract capital in order to “grow” their way out of problems caused by a high interest rate environment. S&L deposits soared, but the banks also began making risky, speculative loans.

As the loans defaulted, S&Ls began to founder. Depositors panicked. On the verge of collapse, the industry received a series of federal and state bailouts costing taxpayers hundreds of billions.

Perhaps even more significant than the financial devastation, the Savings and Loan crisis inflicted a lasting civic cost. The public lost trust in policymakers and financial institutions.

High profile scandals involving politicians and investors who reaped millions from the run-up and meltdown only added to the public perception that deregulation had unleashed business leaders’ worst impulses and that they needed to be reigned in.

 

2002

Worldcom Wounds the Accounting Industry

The early 2000s subjected the public to another wave of corporate upheaval.

Enron’s meltdown exposed a litany of business malfeasance, from manipulation of energy markets to accounting tactics akin to a game of three-card monty.

The bursting of the dot-com bubble wiped out billions in retirement accounts. Tyco collapsed amidst tales of its CEO’s lavish and gaudy excess.

And then came Worldcom, the largest accounting scandal ever.

Worldcom had grown into a telecommunications giant through debt-fueled acquisitions. As dot-coms shuttered and demand for its services dried up, Worldcom began hemorrhaging money.

To hide the bleeding, its executives began cooking the books with the help of accounting giant Arthur Anderson and with the tacit acquiescence of Wall Street banks and rating agencies.

When the fraud came to light, Worldcom filed for bankruptcy and its CEO went to jail (joining executives from the aforementioned Enron and Tyco).

The Worldcom scandal inflicted lasting damage on the public’s perception of accounting firms, ratings agencies, and large banks as would-be “honest brokers” who ought to sound an alarm over wrongdoing.

Instead, Americans began to see those firms as being in-cahoots with their corporate clients, no matter the collateral consequences for the public.

Washington responded to the public outcry by passing the Sarbanes-Oxley Act, strengthening disclosure and penalties associated with accounting fraud.

 

2008-2010

Financial Crisis Prompts an Over-correction

Deregulated financial commerce, however, continued unabated, with Wall Street capitalizing on a massive run-up in residential real estate values spurred on by an explosion in issuances of derivative financial products.

When the real estate bubble burst, it took financial institutions down with it and put millions of families on the street when they became unable to afford mortgages on overvalued property.

The disaster fueled deep public resentment of Wall Street and of the government’s failure to police bank executives who had received millions in bonuses as borrowers lost their homes.

The most immediate consequence of the financial crisis from a policymaking perspective was passage of the Dodd-Frank Financial Reform Act in 2010, which re-imposed regulatory strictures on financial institutions that might have prevented the bubble and collapse.

It also imposed the so-called “Volcker Rule” that required finance industry CEOs to certify their firms’ compliance with the law’s prescriptions (although the rule didn’t take effect until 2015).

Many saw Dodd-Frank as a half-measure that mended the proverbial fence after the horse had already escaped the corral. Financial institutions chafed at what they viewed as overzealous and unnecessary guardrails on their industry.

The public, in contrast, wanted to see a bank executive go to jail and grew ever-more outraged when none did.

 

2013

SEC Enforcer Ceresney Signals Focus on Individual Prosecution

Regulators took notice of the simmering public anger.

In a speech that put corporate executives on high alert, then Co-Director of the Securities and Exchange Commission’s (SEC) Division of Enforcement Andrew Ceresney told attendees at the 2013 International Conference on the Foreign Corrupt Practices Act that “[a] core principle of any strong enforcement program is to pursue culpable individuals wherever possible” and lauded the “great deterrent value” of individual prosecutions.

A core principle of any strong enforcement program is to pursue culpable individuals wherever possible.

The SEC, he said, explores “whether an action against an individual is appropriate” in every case it brings against a company.

 

2015

Yates Memo Signals DOJ’s Prioritization of Business Leader Prosecutions

To address criticism of the Department of Justice’s own lack of individual prosecutions stemming from the financial crisis, then-Assistant Attorney General Sally Yates issued a now-famous memo to all Department AAGs and United States Attorneys in September 2015, directing them to prioritize holding individual business leaders accountable for corporate wrongdoing.

Yates made clear that as an explicit condition of receiving credit for cooperating with law enforcement investigations into their misdeeds, corporations would need to disclose the names of all individuals within the corporation involved in criminal or civil misconduct.

 

2016

The UK Joins the Fight for Individual Accountability

Moves toward holding financial executives personally responsible for corporate wrongdoing were not limited to the United States.In Britain, Parliament passed the Senior Managers & Certification Regime, which imposed personal accountability for financial services firms’ misdeeds onto senior management and even certain non-executive employees.

 

2017

DOJ’s FCPA Enforcement Policy Echoes Yates Memo in Targeting Compliance Professionals

Four years after Andrew Ceresney spoke at the annual Foreign Corrupt Practices Act conference, Deputy Attorney General Rod Rosenstein announced a new FCPA enforcement policy that ratcheted up the risk for corporate CCOs.

Rosenstein did not mince words about who would bear the brunt of the new policy, predicting it would “enhance our ability to identify and punish culpable individuals.”

In essence, the new policy provided that so long as corporations voluntarily disclosed the nature and extent of an FCPA violation, including the names of individuals involved in it, prosecutors would likely decline prosecution of the corporation.

 

2018

Trump Administration Reforms Seemingly Ease Pressure on Other Executives

While the Trump administration dialed up the pressure on compliance professionals in the context of the FCPA, it simultaneously eased tensions for other leaders of financial firms.

In 2018, the administration loosened some of the Dodd-Frank regulations that had bedeviled small and mid-sized banks and financial firms, and DAG Rosenstein announced modifications to the “Yates Memo” policy of requiring corporations to name all individuals involved in misconduct.

The DOJ policy instead required disclosure only of those “substantially involved in or responsible for” criminal conduct and to identify all wrongdoing by individuals in civil matters.

 

2020

Biden Administration Expected to Reinforce Dodd-Frank Regulations

In contrast to the Trump administration, 2021 will usher in a new era of regulatory oversight when the Biden administration takes office. As a former leader within the Obama administration that signed Dodd-Frank into law, President Elect Biden is expected to reinforce the federal law.

While the Trump administration focused on reducing its regulatory burdens to increase competition and consumer choice, the Biden administration will likely focus more on protecting consumers from the trickle-down impact of bad actors by bolstering and adding to regulation. This move could put the personal liability of executives and CCOs under renewed scrutiny.

 

Regulators Crack Down

So, what are the consequences of the steady march (until recently) toward holding executives and compliance professionals personally accountable?

In some cases, compliance officers and other executives have endured significant personal hardship. 

1. The SEC recently charged former top executives at a well-known global bank with misleading investors about the bank’s financial performance. This resulted in the former CEO paying a $2.5 million penalty to the SEC, a $17.5 million penalty to the OCC, and being permanently banned from the banking industry. But this retribution was just the tip of the iceberg. Due to the extraordinary misdeeds of these executives, the global bank paid $3 billion in penalties to the Justice Department (DOJ) and the SEC, and $185 million to the Consumer Financial Protection Bureau (CFPB) to settle the charges.

 

2. In another case, the SEC charged an investment firm and its Chief Compliance Officer with multiple violations of the Investment Advisers Act. As a result of her actions, she was ordered to pay $45,000 and was barred from practicing in the field indefinitely. Additionally, her firm was ordered to pay $1.7 million in fines.

 

3. Meanwhile, the Commodities Future Trading Commission (CFTC) ordered one CCO to pay $150,000 for engaging in fraudulent acts and making false statements to a self-regulatory organization. He was permanently prohibited from trading (soliciting or accepting funds intended for) commodity interests for himself or others, and from registering with the CFTC.

And those are only a few examples from a long list of misconduct. CCOs see these as cautionary tales and worry about the uncertainty of not knowing how the next case might turn out. 

How will personal liability take shape under a new administration? Only time will tell.

Technology as a Shield

For now, a CCO’s best strategy is to enforce the rules within the organization and focus on demonstrating compliance in every way possible. By today’s standards, this often requires implementing technology to help keep a better system of record and support compliance teams in their explanations to regulators. In fact, the DOJ recently issued guidance that requires corporate compliance programs to use robust technology and data analytics to assess their own actions and those of any third parties.

READ MORE: What is RegTech?


This is where regulatory technology (RegTech) such as Ascent can help.
To learn more, we recommend reading this article that shows how RegTech (and regulatory knowledge automation in particular) can help fortify your compliance program. You can also contact us.

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